Privacy Policy
Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and mailing address when you register on our website, place an order, subscribe to our newsletter, or contact us for customer support. By registering on our website, placing an order, or otherwise interacting with our services, you provide explicit consent for us to process your personal information as outlined in this Privacy Policy.
Automatically Collected Information
When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, device information, and usage details. This information does not reveal your specific identity but may include device and usage information for maintaining the security and operation of our services.
Age Restriction
Our website and services are not intended for individuals under the age of 21. We do not knowingly collect or solicit personal information from anyone under 21 years of age. If you are under 21, please do not attempt to register on our website, make purchases, or provide any personal information. If we learn that we have inadvertently collected personal information from a user under 21, we will promptly delete such information.
How We Use Your Information
We use the information we collect for the following purposes: to process and fulfill your orders; to communicate with you, including sending order confirmations, updates, and promotional materials; to improve our website, products, and services; to respond to your inquiries and provide customer support; and to comply with legal obligations.
Retargeting, Analytics, and Behavioral Advertising
We may use cookies, pixels, tags, analytics tools, and similar tracking technologies to understand how users interact with our website, improve our services, measure advertising performance, and deliver personalized advertisements. We may use information collected through Eternal Peptides and affiliated brands to provide cross-brand advertising, retargeting, and customized marketing communications on third-party websites, search engines, social media platforms, and advertising networks.
Marketing and Advertising Choices
You may opt out of promotional emails by clicking the “unsubscribe” link included in our emails. You may opt out of SMS marketing by replying “STOP” to any promotional text message. You may also adjust your browser settings to block or delete cookies. Some third-party advertising platforms may allow you to manage or opt out of interest-based advertising through their own settings or industry opt-out tools.
Payment Processing
Eternal Peptides uses third-party payment providers to securely process transactions. We accept Credit/Debit Card, and Bitcoin. Eternal Peptides does not store credit card, cryptocurrency wallet, or financial data on its servers. By making a purchase, you acknowledge that your payment data may be collected and processed by our payment providers, subject to their privacy policies.
Sharing Your Information
We do not sell your personal information for money. However, we may share your personal information in the following circumstances:
- Trusted Service Providers: We may share your personal information with trusted third parties who assist us in operating our website, processing orders, conducting our business, providing customer support, marketing, analytics, advertising, or servicing you, provided those parties agree to keep this information confidential and use it only as necessary to provide services to us.
- Affiliated Companies and Commonly Owned Brands: We may share your personal information with affiliated brands, related companies, subsidiaries, parent companies, commonly owned entities, and companies operating under shared ownership or management. This sharing may be used for order fulfillment, customer support, fraud prevention, business operations, analytics, marketing, advertising, retargeting, and offering products, services, promotions, or communications that may be relevant to you.
- Legal Compliance and Protection: We may disclose your personal information when required to comply with legal requirements, such as a law, regulation, search warrant, subpoena, court order, or government request, or when necessary to protect our rights, property, customers, business, or enforce our legal terms.
- Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, restructuring, or transfer of all or a portion of our business to another company.
How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If deletion is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible. Eternal Peptides retains customer data for up to 5 years after account deletion to comply with fraud prevention, legal requirements, and dispute resolution policies. After this period, data is permanently deleted unless required by law.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. Transmission of personal information to and from our services is at your own risk.
What Are Your Privacy Rights?
If you would like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Your California Privacy Rights (CCPA Compliance)
If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know what personal information we collect, use, disclose, sell, or share; the right to request deletion of your personal information, subject to certain exceptions; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising your privacy rights.
Eternal Peptides does not sell personal information for money. However, certain advertising, analytics, retargeting, or cross-brand marketing activities may be considered a “sharing” of personal information under applicable privacy laws. California residents may request to opt out of the sale or sharing of personal information by contacting us at support@test.eternalpeptides.net with the subject line “Do Not Sell or Share Request.”
To submit any other California privacy request, please email us at support@test.eternalpeptides.net with the subject line “CCPA Request.” We may need to verify your identity before processing your request and will respond within the timeframe required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Questions?
Eternal Peptides is committed to providing exceptional quality and customer service. We are here to help with any questions or concerns you may have about our services. Please don’t hesitate to reach out to us for support. For any inquiries about our Privacy Policy, feel free to contact us at support@test.eternalpeptides.net